PPC FAQ

What is CTR (Click Through Rate)?

CTR or Click-Through Rate is a metric (displayed as a percentage) used in both SEO and PPC circles to measure relative performance.

Clicks / Impressions = CTR%

In SEO, it’s the number of times your organic listing is clicked divided by the number of times your organic listing has been viewed (impressions) in a SERP.

In PPC, it’s the number of times your ad is clicked divided by the number of times your ad was displayed (impressions) for a specific search.

How does CTR relate to Paid Search (PPC)?

CTR is important to paid search efficiency because it directly affects the Quality Score for your PPC keywords.

Google, Bing, and other paid search platforms will typically offer a lower cost per click for keyword/ad combinations that offer high quality and highly relevant user experience.

How does CTR relate to SEO & Organic Search?

CTR isn’t officially a ranking factor for organic search but there has been some chatter lately saying that it’s probably going to be one soon. Here are a few articles that will tell you why.

June 11, 2017No commentsAdwords, Bing, Facebook, FAQ, General SEO, PPC FAQ, SEO FAQ, Yahoo
What is Quality Score in PPC?

Quality score is a rating (Created by Google with similar systems in Bing & Yahoo) that measures the relevance of your pay-per-click ads, keywords, and landing pages. The amount you ultimately pay for every click will be determined by this rating and your maximum bid (also known as ad rank).

Here is the equation Maximum Bid + Quality Score = Ad Rank. Ad rank determines how much you pay per click.

What makes up your quality score?

So let’s breakdown the specifics of quality score. What are the factors that determine the quality of your ads, keywords, and landing pages?

  • Expected CTR – having a high CTR is a good indication that searchers have found your ads to be relevant to their search queries. This is the most important factor in the equation. If Google shows the most relevant ads possible (with the highest CTRs), they will get more clicks and make more money. The advertiser will get more volume and a lower cost per click.
  • Ad Relevance – Are your ads relevant to the keywords you are bidding on? Do your ads and the corresponding landing page match the search query? To achieve the highest ad relevance scores make sure that the keywords in each ad group have the keywords you are targeting in them.
  • Landing Page Quality – Does your landing page match the message of your ad and the corresponding keyword? Landing page quality takes into account several factors including keyword relevance as well as how visitors act on your page (bounce rate, time on page, etc.).

Google doesn’t disclose how much each factor contributes to your overall quality score but click-through rate is widely considered to be the most important.

How do you increase your quality score?

Quality score is a crucial factor in determining how well your ads perform and how much you’ll ultimately pay per click. Focusing your efforts in the areas below will help increase your quality score.

  • Keywords and Ad Groups – Every ad group you create should have keywords that are as close in meaning as possible to ensure your ads are as relevant as possible.
  • Ad Text – Changes in ad copy that include the keywords you are bidding on will go along way towards increasing expected CTR. DKI (dynamic keyword insertion) is one way to make sure your keywords are included in your ads.
  • Landing Pages – Where do visitors go when they click on your ads? Does it closely match what your ads trying to say? Are your targeted keywords included on the page? These are questions that must be answered in order to give your visitors the best experience possible and get a high “Landing Page Experience” score from Google.
  • Negative Keywords – Anything other than an “exact match” can potentially generated unwanted search queries. Making sure you have negative keywords in place that prevent unwanted impressions will help increase overall CTR.

Improving your keyword Quality Score comes down to structuring your PPC campaigns into small, well-organized, ad groups that consist of tightly knit keywords, ads, and landing pages.

If a searcher enters a query that triggers your ad and all of these elements are in place, you’re probably going to make them happy because you’ll be providing exactly what the searcher is looking for.

Where do you find your keyword quality score in Adwords?

Every keyword that is targeted on the search network has a quality score. To find individual keyword quality scores follow these steps:

  1. Go to the “Keywords” tab in any ad group or campaign.
  2. Click the “Columns” dropdown and then “Customize columns”.
  3. A “Modify Columns screen appears with a “Quality Score” option.
  4. Choose “Quality Score” and then click “Apply” to save.
  5. You should now have a quality score column included in your keywords.

Find Your Adwords Quality Score

Google also gives you the opportunity to see exactly how they determine your quality score by showing you the score of your keyword based on CTR, ad relevance, and landing page experience. To see this data simply go to any keyword in any ad group and scroll over the status column “icon speech bubble”. You should see something like this:

Quality Score

How does Google treat quality score on the search network? Display network?

Quality score is calculated on both the search network and display network every time your ad is eligible to run in the auction, however, quality score on the Google Display Network is calculated a bit differently.

Your quality score on the Google display network depends on several factors including your targeting (automatic or managed placements) as well as how you bid for placement (CPM or CPC). Historical CTR of the ad and landing page quality are typically the go to metrics if keywords are taken out of the equation.

One important thing to remember when comparing networks. Your search quality score and display quality score are calculated separately and one does not affect the other.

Conclusion

Quality score is an important factor in PPC and goes a long way towards determining how much your ads get shown and how much you pay per click. Knowing what quality score is and how it can be improved will ultimately help you lower CPC, CPA, and increase ROI.

June 4, 2017No commentsAdwords, Bing, FAQ, PPC FAQ
What is Exact Match in PPC?

Exact match is a keyword matching option within PPC platforms (Google Adwords, Bing, Ads, and Yahoo). It is the most focused keyword matching option that allows advertisers to target specific keywords that exactly match user queries (and close variants). Most PPC platforms set exact match keywords in brackets like this [exact match keyword].

So if you bid on the exact match keyword [red running shoes], you should expect to see search queries that match that keyword as well as close variants, misspellings, and plurals. A few examples of what could come up include:

  • red running shoes
  • red running shoe
  • red runner shoes
  • red runner shoe
  • red running sohe
  • red runnin shoe

What did Google change in 2017 for exact match keywords?

In the past exact match keywords prevented search queries that didn’t exactly match your keyword. Google’s recent change should shake things up a bit and allow keywords in a different order as well as prepositions, conjunctions, and articles to be included in exact match eligible queries.

So, using the example above, there will be even more eligible queries for the exact match keyword [red running shoes]. Some of the new queries might include.

  • red running shoes
  • running shoes red
  • shoes running red
  • red shoes for running

Google estimates that this change would boost exact match traffic by close to 3%.

May 25, 2017No commentsAdwords, Bing, FAQ, PPC FAQ, Yahoo
What is Ad Rank?

Ad Rank is a paid search (Google Adwords) term used to describe where your ad appears in a pay-per-click (PPC) auction.

Ad Rank is recalculated every time your ad is eligible to appear using:

  • Bid Amount
  • Quality Score
    • Expected CTR
    • Ad Relevance
    • Landing Page Quality

Bid + Quality Score = Ad Rank

By using the combination of these two metrics, your ads will have a chance to appear even if your bid isn’t the highest. The quality of your ads goes along way towards securing a top spot in the ad auction.

How can you improve your Ad Rank?

So let’s say you don’t have the highest bid. How can you improve your ad rank? There are three quality components that will allow you to jump your competition.

  • Expected CTR: The history of your clicks and impressions.
  • Ad Relevance: How relevant your ad text is to the search.
  • Landing Page Quality: How accurately your landing page matches the user’s search and the ad they clicked on.

Example: You are bidding on the keyword “red running shoes”. Your ads headline reads, Red Running Shoes on Sale. If someone clicks on your ad they are taken to a category page that displays a variety of red running shoes. In that situation your ad rank will typically be high allowing you to possible win the ad auction with a below average bid.

Wouldn’t showing ads with the highest bid make Google more money?

Not necessarily, by introducing ad quality components to the ranking equation, Google essentially leveled the playing field. So as long as the quality of your ads is high (with a high CTR) and generates more revenue than lower quality ads, Google has an incentive (they make more money) to keep your ads at the top.

When the ads Google shows are relevant and closely match what customers are looking for, it usually equates to lower overall costs, better ad positions, more ad success for the advertiser, and more money for Google.

May 22, 2017No commentsAdwords, FAQ, PPC FAQ
What is enhanced CPC (ECPC)?

Enhanced CPC or ECPC is an Adwords (and Bing Ads) campaign setting that (according to Google & Bing) will help increase efficiency by raising or lowering your manual bids based on the quality of the click. If Google’s or Bing’s algorithm determines the quality of the searcher to be high and the likelihood that their click will lead to a conversion, they will raise your bid automatically. Inversely, if the algorithm determines the click to be of lower quality, they will lower the bid.

The enhanced CPC setting can be used with Search, Display, and Shopping campaigns. For Search and Display campaigns, ECPC assist with conversions while keeping a level CPA. For Shopping, enhanced CPC helps boost conversions while maintaining an equivalent spend.

What was Adwords recent change of ECPC in 2017?

ECPC will be gradually rolling out a change in June 2017 for Google Adwords. The change (according to Google) will help increase conversions even more by removing the 30% bid cap “to fully account for differences in conversion rates across dimensions like audience and location”.

By removing the 30% cap, Google may be more aggressive with their automatic adjustments but will still try to keep your average CPC below your max bid.

How to Activate ECPC in Your Google Adwords Campaign?

Go to a specific campaign click on settings and then go to the bidding drop down. Click on the box that says “Enable enhanced CPC”

ECPC Bid Setting - Google Adwords

How to Activate ECPC in Your Bing Ads Campaign?

Surprisingly enough, Bing Ads acts in the same fashion as Google. Go to a specific campaign, go to the settings tab and change the drop-down to Enhanced CPC.

ECPC Bid Settings - Bing Ads

May 20, 2017No commentsAdwords, Bing, FAQ, PPC FAQ
What is the broad match modifier in PPC?

When setting up your campaign on the Google Search Network, your ads can appear above or below organic search results when a searcher uses queries that match one of your keywords.

The default match type for all keywords in Adwords, Bing, and Yahoo is “broad match”. With this match type your ads may show for search queries that include misspellings, synonyms, and other relevant variations. One simple solution to stop your ads from triggering for synonyms and other variations (variations that might not be as efficient for your campaign) is the use of the broad match modifier.

The broad match modifier allows for a bit more control than standard broad match type. Your ads will only trigger when the keywords you specify are searched (in any order). Just add a + (plus sign) to the beginning of each broad keyword.

Broad Match Modifier Example

An example of a broad match modifier: +nike +running +shoes

An example of the search queries that will trigger your ads:

  • Nike running shoes
  • running shoes Nike
  • Nike shoes for running
  • Nike running shoe
  • running shoe Nike

Let’s say you just used the default “broad match”. Here are a few examples of search queries that could trigger your ads for the broad keyword nike running shoes.

  • running shoes
  • walking shoes
  • track shoes
  • shoes

As you can see, the broad match modifier is a bit more focused. Google recommends starting with the default broad match but if you’re on a limited budget and looking for the most efficiency possible, the broad match modifier is your next best choice.

May 16, 2017No commentsAdwords, FAQ, PPC FAQ
What are Adwords keyword match options?

When advertising on the Google Search Network, your ad can appear above or below search results when a searcher uses queries that match one of your keywords.

Determining how your keywords match those queries goes along way toward the success or failure of your campaign.

Keyword match types help control the queries that trigger your ads.

Google Adwords offers 4 keyword match types: Broad Match, Broad Match Modifier, Phrase Match, and Exact Match.

Broad match

Broad match is the default match type. According to Google, “your ads may show on searches that include misspellings, synonyms, related searches, and other relevant variations”. The broad match type will make you work. Make sure you keep an eye on the search query report to make sure only relevant searches are coming through.

Broad match modifier

The broad match modifier is a more controlled version of the default broad match type. Your ads will only trigger when the keywords you specify are searched (in any order). Just add a + (plus sign) to the beginning of each broad keyword.

Phrase match

Phrase match is an even more controlled match type. Phrase match has a fixed order. Your ads will only show if the the keywords match in the exact order in a phrase. Additional words before or after the phrase will still trigger the match.

Exact match

The most controlled match type. Your ads will only trigger if the exact match (or close variation) is searched. Exact match means your keywords in the exact order you specify.

May 15, 2017No commentsAdwords, FAQ, PPC FAQ
What is Google’s search network?

The Google Search Network is a group of search-related websites and apps where searchers are actively looking for products and services.

Google.com is a part of the Google Search Network. The Adwords program allows you to bid on keywords to show your ads on the search network above and below organic search results.

In addition to Google.com, your ads might appear with search results on other websites (aka search partners). Search partners include hundreds of non-Google websites, as well as Google Video and other Google sites.

May 13, 2017No commentsAdwords, FAQ, PPC FAQ
What is Google Adsense?

Google AdSense is a program that gives website owners the ability to monetize their web traffic by showing Google Display Network ads on their site.

The process is pretty simple (once you have been approved). Google will supply you with a small snippet of code to place on your site. Once the code is in place, Google will start sending content/user relevant ads to those spots. If your ads get clicked on (or seen), you’ll share in the revenue generated by Google.

The good news is that Google handles pretty much everything from deciding what ads to display to payment distribution.

AdSense will typically payout based on:

  • Impressions (CPM) – based on the number of ad impressions your site generates.
  • Clicks (PPC) – based on the number of ad clicks your site generates..

How much can be made with Google Adsense?

Adsense publishers pocket approximately 2/3 of the revenue that is generated from their sites (Google gets about 1/3). The amount you can make with Google Adsense comes down to the amount of traffic your site receives, your location, as well as the content of your site.

May 13, 2017No commentsAdwords, FAQ, PPC FAQ
What is Google’s display network (GDN)?

Google AdWords has two networks. The Google search network, where searchers are actively looking for products and services (closer to the bottom of the buying cycle) and the Google Display network, where advertisers can expand their reach and brand awareness on a variety of websites, blogs, and videos. The GDN is closer to the top of the buying cycle.

The Google display network (GDN) is a group of more than 2 million websites, videos, and apps where publishers can display ads alongside their content (also see Adsense). According to Google, “Display Network sites reach over 90% of Internet users worldwide”.

The display ads that are setup in Adwords can be seen on the GDN distribution channels below.

  • Websites
  • Apps
  • YouTube Videos
  • Gmail Accounts

The types of ads that can appear on the display network will vary depending on the needs of the advertiser.

Types of Ads in the GDN

There are a variety of ad formats available in the GDN including:

  • Static Image Ads
  • Text Ads
  • Rich Media
  • Video Ads

Sizes of Ads in the GDN

There are 20 ad sizes that are eligible to be displayed in the Google Display Network (GDN). It is an Adwords best practice to create display ads in as many sizes as possible to get the most coverage. See the eligible ad sizes below. The most popular ones are highlighted in red.

Square/Rectangle

  • 200 × 200    Small square
  • 240 × 400    Vertical rectangle
  • 250 × 250    Square
  • 250 × 360    Triple widescreen
  • 300 × 250    Inline rectangle
  • 336 × 280    Large rectangle
  • 580 × 400    Netboard

Skyscraper

  • 120 × 600    Skyscraper
  • 160 × 600    Wide skyscraper
  • 300 × 600    Half-page ad
  • 300 × 1050  Portrait

Leaderboard

  • 468 × 60    Banner
  • 728 × 90    Leaderboard
  • 930 × 180  Top banner
  • 970 × 90    Large leaderboard
  • 970 × 250  Billboard
  • 980 × 120  Panorama

Mobile

  • 300 × 50    Mobile banner
  • 320 × 50    Mobile banner
  • 320 × 100  Large mobile banner

In addition to fixed size ads, Google also offers responsive ads that will automatically adjust their size and appearance to fit the available ad space.

Ad Targeting Options in the GDN

Here is a list of some of the targeting options that are available in the Google Display Network.

  • Placement Targeting – pick and choose eligible websites that match your target audience. One of the more efficient targeting methods on the Google Display Network.
  • Keyword Targeting – uses broad keyword matching. Google will serve ads alongside content that matches the targeted keywords.
  • Topic Targeting – choose from existing lists of page topics.
  • Interest Targeting – focuses on user interest instead of page topic.
  • Demographic Targeting – target age and gender.
  • Remarketing – target visitors who have previously visited specific sections of your site.

Combining the targeting methods above will improve efficiency, however, volume may be compromised.

Conclusion

The GDN is a top of funnel advertising network that Google designed to let advertisers put their message in front of potential customers who are not actively searching for your product or services.

May 11, 2017No commentsAdwords, FAQ, PPC FAQ
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